Smart Technology: Predictable, Planned, Proactive

When news of a weakening economy continues to saturate the media, and bombarding companies with negative reports, one company has found creative ways to bring its service to fit within the current economic conditions and to help companies succeed.

Miles Technologies, a provider of business technology solutions, Monthly Budget Plans that allow customers to budget their technology-related costs, without having to commit to a long-term contractual agreement.

According to Chris Miles, CEO of Miles Technologies, the company Monthly Budget plans to integrate individual services in a managed services package. A customer can choose a single plan business services that include IT Helpdesk & Support, Business Software Support, web site updates, and Online Marketing and Public Relations, and strategic consulting help for all services.

Miles said the monthly budget plans have been developed as a way for customers to continue productive operations in the fragile economic conditions to help by making more cost-effective managed services.

“The monthly budget plans were specifically designed with flexibility in mind,” says Miles. ”Most managed service providers require customers to a contract committing them to a certain monthly fee with a two to three years of the contract signing. They lock in customers, who need to provide exceptional service to customers to maintain costs. We are different in that we do not need a certain length of the contract and can cancel at any time. In this way customers use our services because we add value and not because of an clause. We also for the month-to-month flexibility in the plans in terms of both the level of services provided and the cost of these services. ”

To further ensure the viability of its monthly budget plans, Miles Technologies offers one hour guaranteed response to all budget plan customers 24 hours a day, seven days a week. Additionally, customers roll over unused time from month to month budget Mon

“We fit every budget for submission to the power our customers with the best available technology for their businesses,” says Miles. ”These plans are designed for a complete area of services, from supporting a custom software to identify and solve network problems before they result in downtime.”

According to Miles, the cost of outsourced IT services are easily justified when compared to the cost of a full-time IT staff or the cost of unnecessary downtime. He emphasized that the predictability of the newly developed Monthly Budget planning services, particularly realistic in the current economy.

Miles reports that the monthly budget plans are being met with considerable enthusiasm from customers. ”Our main goal is to exhaust all possible options for helping our customers thrive in these conditions,” says Miles. ”We are looking for their business and try to help them understand the full potential of technology so they can make the best business decisions possible. In short, if our customers succeed, we have succeeded.”

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